Many luxury property management companies grow too big, too fast. Not Abode Jackson Hole. A family-owned business, it is committed to staying small and specialized, offering sophisticated service—simplified. The company’s top priority is property management; it doesn’t sell real estate. Clients know it is focused entirely on managing their properties.
“We do one thing and we do a really good job at it,” says Rachel Alday, one of the owners. She and her husband, Rob, started Abode in 2010 in Park City, Utah, after companies they’d hired to manage some of their properties had grown and lost the personal touch that had originally drawn their business.
The couple did everything in the early days of the business, including caretaking, maintenance and rescuing guests who accidentally locked themselves out of their vacation rentals. Even then, they were selective in their clients and calculated in their growth.
“We always knew we wanted to stay boutique,” Alday says.
The Jackson arm of the company, which the Aldays started in 2014, is managed by Wes White and Brook Parker, but the Aldays visit once a month from Utah. They want to maintain the family-company feel, where clients can interact directly with the owners.
Abode also offers a customizable concierge service, which includes transportation arrangements, pre-arrival grocery shopping and booking of activities, babysitters and dinner reservations.
Homeowners trust Abode Jackson Hole to manage their multimillion-dollar homes. But guests who stay in the homes also trust them with something valuable: their vacation time.